About
Technology leader, builder, Kansas City.
I’ve spent more than 20 years in information technology, from the front lines of support to leading research and innovation. Along the way I’ve run operations, led teams across service delivery and field work, and built tools and standards now used by hundreds of thousands of people.
I write about leadership, strategy and the engineering decisions behind the systems.
How I work
Every decision runs through four tenets.
Simple
Fewer moving parts, fewer surprises.
Secure
Designed in from the start, not added at the end.
Scalable
Built for where the organization is going.
Efficient
Time and money go where they matter most.