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When we built our device management agent, one of the first things we had to decide was how a device finds out it has work to do. The usual answer is polling, where every device asks the server on a timer whether there’s anything for it. It’s simple and it’s easy to debug, but almost all of it is wasted.…

Every organization with more than a few dozen employees has the same problem. User identities are scattered across systems that do not talk to each other. The primary directory holds the canonical employee record. Google Workspace has its own user database. Microsoft 365 maintains a separate identity store. Your line-of-business applications each have their own user tables. And somewhere in…